www.curacaoproject.eu                      CURACAO - coordination of urban road-user charging organisational issues                   Funded by the EU

Road Pricing Context

OBJECTIVES

SCHEME DESIGN

TECHNOLOGY

BUSINESS SYSTEMS

Prediction

PREDICTION

TRAFFIC EFFECTS

ENVIRONMENT

ECONOMY

EQUITY

Appraisal

APPRAISAL

Decision Making

ACCEPTABILITY

TRANSFERABILITY

Implementation and Evaluation

EVALUATION

IMPLEMENTATION

Case Studies

Bergen

Bologna

Bristol

Cambridge

Durham

Dutch National Case

Edinburgh

London

Manchester

Milan

Nord-Jaeren

Oslo

Rome

Stockholm

The Hague

Trondheim



Urban Road User Charging Online Knowledge Base

Acceptability

Business Attitudes in the retail sector

TfL has carried out an annual survey with businesses in Central London since the Congestion Charge was introduced in 2003. This has included both businesses within the zone and those on its periphery.

The reason for this research is to assess business attitudes to congestion charging and its impacts on business activity.

It is noted that retailers have been the least supportive of the scheme. However, it is acknowledged that transport is a key issue for retailers and the challenges of congestion and access are important problems that affect day to day operation and trading.

The most recent TfL Business Survey of Autumn 2006 suggests that nearly two-thirds of the surveyed retail sector businesses in the charging zone say that transport and travel difficulties affected their business ‘a great deal’ or ‘quite a lot’. This is shown in the figure below.