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Urban Road User Charging Online Knowledge Base
The relevant case studies for business systems are London, Edinburgh and Stockholm. Further information on the business systems developed in these cities can be found in Work Package 3; Learning from Case Studies. As London was the first scheme in the UK it was required to be failsafe and there was a time constraint in terms of establishing the system within the mayors first term of office. A single turnkey contractor was employed to supply and operate the full system. It has received criticism for being too expensive; however this is now being addressed as part of a re-tendering process. Edinburgh was able to learn from London’s experience and developed a lower cost solution to full prototype stage; however this was never implemented due to the negative referendum result. Stockholm introduced a trial scheme in the first instance and followed London’s lead in using a turnkey contractor. Similar criticisms have been made on the cost of the scheme; however now that it has been made permanent there is a recognition that costs have to be reduced. A complication in the Stockholm scheme is that the charge is classified as a tax and therefore there is greater government involvement than there would be in a standalone scheme.
No information on this theme is currently available from the case studies
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