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This chapter provides an overview of recent acceptability studies, surveys and experiences and identifies acceptability barriers, and issues where additional knowledge is needed.
Acceptability refers to the attitude of relevant stakeholders towards road pricing. It describes the prospective judgement of road pricing schemes proposed for introduction in the near future. Relevant stakeholders in the implementation process have been identified as the citizens, the decision makers and technical experts in the cities, several interest groups and the media (Schade and Schlag, 2000).
The chapter is organised as follows. First, the importance and relevance of acceptability for the implementation process is outlined. Second, the present knowledge concerning the acceptability of road pricing among the stakeholders identified above is presented. Third, implications for the implementation process as well as links to the other report themes are addressed. Finally research gaps and directions for future research are identified.
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